CaseNexus, a Product of Clarvo, Inc.

Use of the Web Site

2.1 This Web Site contains material, including but not limited to software, text, graphics and images (collectively referred to as the "Content"). We may own the Content or portions of the Content may be made available to us through arrangements that we have with third-parties. The Content is protected by United States and foreign intellectual property laws. Unauthorized use of the Content may result in violation of copyright, trademark, and other laws. You have no rights in or to the Content, and you will not use, copy or display the Content except as permitted under this Agreement. No other use is permitted without our prior written consent. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of any of the Content on any other web site or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this Agreement, your right to access and/or use the Content and Web Site shall automatically terminate and you shall immediately destroy any copies you have made of the Content.

2.2 The trademarks, service marks, and logos of CaseNexus (the "CaseNexus Trademarks") used and displayed on this Web Site are registered and unregistered trademarks or service marks of CaseNexus. Other CaseNexus, product, and service names located on the Web Site may be trademarks or service marks owned by third-parties (the "Third-Party Trademarks", and, collectively with the CaseNexus Trademarks, the "Trademarks"). Nothing on this Web Site or in this Agreement should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Web Site without the prior written consent of CaseNexus specific for each such use. The Trademarks may not be used to disparage CaseNexus or the applicable third-party, CaseNexus's or third-party's products or services, or in any manner (using commercially reasonable judgment) that may damage any goodwill in the Trademarks. Use of any Trademarks as part of a link to or from any web site is prohibited without CaseNexus's prior written consent. All goodwill generated from the use of any CaseNexus Trademark shall inure to CaseNexus's benefit.

2.3 You agree not to: (a) take any action that imposes an unreasonable load on the Web Site's infrastructure, (b) use any device, software or routine to interfere or attempt to interfere with the proper working of the Web Site or any activity being conducted on the Web Site, (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or making up the Web Site, (d) delete or alter any material posted on the Web Site by CaseNexus or any other person or entity, or (e) frame or link to any of the materials or information available on the Web Site.

2.4 Third-Party Content and Vendors: The Website may contain links to third-party websites ("External Sites") or references to attorneys, consultants, or other service providers ("Third-Party Vendors"). These are provided solely as a convenience and not as an endorsement. CaseNexus does not control and is not responsible for (a) the content, products, or services of any External Site or Third-Party Vendor, or (b) your dealings or communications with them. You acknowledge and agree that your interactions with External Sites or Third-Party Vendors are solely between you and such third parties, and CaseNexus shall not be liable for any loss or damage incurred as a result of such interactions.

2.5 Certain elements of the Web Site are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors, except as otherwise expressly permitted by Section 2.1 of the Agreement. None of the Content for this Web Site may be retransmitted without the express written consent from CaseNexus for each and every instance.

2.6 Registration Requirements: To access certain features or Services, you may be required to register an account with a valid email address. You agree to provide accurate, current, and complete registration information and to update it as necessary. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. CaseNexus reserves the right to suspend or terminate your account if any information provided is inaccurate, incomplete, or misleading.

2.7 User-Provided Content: You may submit, upload, or otherwise provide content, including text, documents, images, or other materials ("User Content"). You remain the owner of your User Content. However, by submitting User Content, you grant CaseNexus and its affiliates a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, display, and distribute such User Content solely in connection with the operation and promotion of the Services. This license will terminate when you remove your User Content from the Website.

You represent and warrant that you have all rights necessary to provide such User Content and that it does not violate any third-party rights or laws.

You acknowledge that all User Content is the sole responsibility of the person who submitted it. CaseNexus does not guarantee the accuracy, reliability, or usefulness of any User Content, and you agree to bear all risks associated with your use or reliance upon it.

2.8 Digital Millennium Copyright Act (DMCA) Compliance: CaseNexus respects intellectual property rights. If you believe your copyrighted material has been posted or used on the Website in a manner that constitutes copyright infringement, please send a notice to admin@casenexus.us with the following information: (a) identification of the copyrighted work, (b) identification of the infringing material, (c) your contact information, and (d) a statement under penalty of perjury that you are authorized to act on behalf of the copyright owner. Upon proper notice, CaseNexus will remove the infringing content and may terminate repeat infringers' accounts.

2.9 Requests for Information and Services: By requesting information from CaseNexus or any Third-Party Vendor through the Website or Services, you authorize us or such vendors to respond using the contact information you provide, including via email or telephone. Any information or proposals provided are for informational purposes only and do not constitute an offer or guarantee of services unless expressly stated in writing.

2.10 Third-Party Platforms: Certain features of the Services may be delivered through third-party platforms, including OpenAI Holdings, LLC and OpenAI Global, LLC. Your use of these features is subject to the applicable terms, acceptable use policies, and license restrictions of such providers, which are incorporated into this Agreement by reference.

2.11 Availability: The Services depend on the availability of third-party platforms, including Parley and other providers. CaseNexus will use commercially reasonable efforts to maintain uptime, excluding scheduled maintenance or downtime caused by events beyond our reasonable control.

2.12 New Features and Pricing: CaseNexus may introduce new features, case types, or products in its sole discretion. Such features may be subject to separate or additional fees, which will be communicated to you in advance. You will have the option to approve or decline new features before they are enabled on your account.

2.13 Maintenance and Support: CaseNexus may perform scheduled and emergency maintenance from time to time, which may temporarily limit availability of the Services. Technical support is generally available during posted support hours, excluding national holidays.

2.14 License Restrictions: You may not, and must not permit others to:

• (a) reverse engineer, decompile, or disassemble any part of the Services;
• (b) bypass, remove, or circumvent any usage limits, authentication, or access controls;
• (c) use the Services for competitive analysis or to build competing products;
• (d) upload or distribute any malicious code, spyware, or other harmful material;
• (e) engage in automated scraping, crawling, or extraction of content from the Services; or
• (f) upload or transmit any content that is unlawful, defamatory, obscene, harassing, discriminatory, or otherwise inconsistent with the intended purpose of the Services.

Limitation of Liability and Disclaimer of Warranties

3.1 CASENEXUS, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS (COLLECTIVELY, THE "CASENEXUS PARTIES") MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENT, INCLUDING BUT NOT LIMITED TO ITS ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS OR RELIABILITY. THE CASENEXUS PARTIES SHALL NOT BE SUBJECT TO LIABILITY FOR THE TRUTH, ACCURACY OR COMPLETENESS OF THE CONTENT OR ANY OTHER INFORMATION CONVEYED TO THE USER OR FOR ERRORS, MISTAKES OR OMISSIONS THEREIN OR FOR ANY DELAYS OR INTERRUPTIONS OF THE DATA OR INFORMATION STREAM FROM WHATEVER CAUSE. YOU AGREE THAT YOU USE THE WEB SITE AND THE CONTENT AT YOUR OWN RISK.

THE CASENEXUS PARTIES DO NOT WARRANT THAT THE WEB SITE WILL OPERATE ERROR-FREE OR THAT THE WEB SITE, ITS SERVER, OR THE CONTENT ARE FREE OF COMPUTER VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES. IF YOUR USE OF THE WEB SITE OR THE CONTENT RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, NO CASENEXUS PARTY SHALL BE RESPONSIBLE FOR THOSE COSTS.

THE WEB SITE AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. THE CASENEXUS PARTIES DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.

THE CONTENT PROVIDED THROUGH OR IN CONNECTION WITH THE WEB SITE OR CASENEXUS'S SERVICES IS DESIGNED TO PROVIDE PRACTICAL AND USEFUL INFORMATION ON THE SUBJECT MATTER COVERED. WHILE SUCH CONTENT MAY CONCERN ISSUES RELATED TO PROFESSIONAL SERVICES, SUCH CONTENT IS NOT PROFESSIONAL SERVICES ADVICE. YOU SHOULD NOT ACT OR REFRAIN FROM ACTING ON THE BASIS OF ANY CONTENT INCLUDED ON THIS WEB SITE OR IN CONNECTION WITH CASENEXUS'S SERVICES WITHOUT SEEKING THE ADVICE OF A COMPETENT PROFESSIONAL IN THE APPLICABLE SUBJECT MATTER. WE EXPRESSLY DISCLAIM ALL LIABILITY IN RESPECT OF ACTIONS TAKEN OR NOT TAKEN BASED ON ANY CONTENT OF OR IN CONNECTION WITH ANY CASENEXUS SERVICES. CASENEXUS'S PROVISION OF ANY SERVICES, THE MATERIALS MADE AVAILABLE THROUGH SUCH SERVICES AND ANY INFORMATION PROVIDED BY ANY OTHER CASENEXUS REPRESENTATIVES OR THE WEB SITE ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. YOU ACKNOWLEDGE AND AGREE THAT THEY DO NOT, AND ARE NOT INTENDED TO, CONSTITUTE LEGAL ADVICE AND DO NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP.

CASENEXUS IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE. ALL INFORMATION, MATERIALS, AND RESOURCES AVAILABLE ON THE WEBSITE ARE FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS LEGAL ADVICE. YOU SHOULD CONSULT A QUALIFIED PROFESSIONAL FOR LEGAL OR OTHER SPECIALIZED ADVICE BEFORE MAKING ANY DECISIONS.

3.2 LIMITATION OF LIABILITY: IN NO EVENT SHALL CASENEXUS OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASENEXUS'S TOTAL CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO CASENEXUS FOR SERVICES DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

3.3 SOME STATES DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, IN SUCH STATES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU, AND THE LIABILITY OF THE CASENEXUS PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

3.4 IF YOU ARE FROM NEW JERSEY, THE FOREGOING SECTIONS 3.1 AND 3.2 AND SECTION 4 BELOW ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

3.5 Generated Content: Any draft petitions, letters, or other materials generated through the Services are provided for informational purposes only and do not constitute legal advice. You are solely responsible for reviewing, validating, and ensuring compliance of all generated materials with applicable laws and regulations before use.

3.6 Your Representations: You represent and warrant that: (a) you have all necessary rights, licenses, and permissions to provide your content to the Services and grant the rights described in this Agreement; (b) your content and use of the Services will comply with all applicable laws and regulations; and (c) your content will not infringe, misappropriate, or violate any intellectual property, privacy, publicity, or other proprietary right of any third party.

3.7 AI-Based Assessment Disclaimer: Certain Services may include AI-generated assessments. These are intended solely for informational purposes and are not a substitute for consultation with a qualified attorney. CaseNexus does not guarantee the accuracy, completeness, or legal sufficiency of any AI-generated assessment and assumes no responsibility for outcomes based on its use.

4. Indemnification:

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless CaseNexus, its affiliates, officers, directors, employees, agents, partners, and licensors (collectively, the "CaseNexus Parties") from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) your use or misuse of the Website or Services, (b) your breach of this Agreement, or (c) your violation of any law or third-party rights.

4.1 Confidentiality: In the course of using the Services, you may receive non-public information relating to CaseNexus, our service providers, or other users ("Confidential Information"). You must not disclose Confidential Information to any third party without prior written consent, and must protect it using at least the same degree of care as you use to protect your own confidential information (but no less than reasonable care).

4.2 Security: CaseNexus implements and maintains security measures designed to protect your data. You are responsible for maintaining the security of your account credentials and promptly notifying CaseNexus of any unauthorized use of your account or other security incidents.

Termination of the Agreement

5.1 CaseNexus reserves the right, in its sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Web Site or the Content at any time and for any reason without prior notice or liability. CaseNexus reserves the right to change, suspend, or discontinue all or any part of the Web Site or the Content at any time without prior notice or liability.

5.2 Sections 2 (Use of the Web Site), 3 (Limitation of Liability and Warranty), 4 (Indemnification), 5 (Termination of Agreement), and 8 (Miscellaneous) shall survive the termination of this Agreement.

5.3 Data After Termination: Upon termination or expiration of your account, you should download any data you wish to retain before closure. CaseNexus and its service providers may delete your data within commercially reasonable timelines after termination, subject to legal obligations. Aggregated and de-identified data may be retained for analytics, product improvement, and benchmarking purposes.

User Must Comply with Applicable Laws

6.1 This Web Site is directed to users in the United States. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Web Site or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

6.2 The United States controls the export of products and information. You expressly agree to comply with such restrictions and not to export or re-export any of the Content to countries or persons prohibited under the export control laws. By downloading the Content, you are expressly agreeing that you are not in a country where such export is prohibited or are a person or entity for which such export is prohibited. You are solely responsible for compliance with the laws of your specific jurisdiction regarding the import, export, or re-export of the Content.

7. Accessibility

CaseNexus is committed to ensuring that its Website and Services are accessible to the widest possible audience. If you encounter any accessibility barriers, please contact us at admin@casenexus.us for assistance.

7.1 Feedback: If you provide CaseNexus with any suggestions, ideas, enhancement requests, feedback, or recommendations, you assign to CaseNexus all rights, title, and interest in such feedback. CaseNexus may use and share this feedback for any purpose without obligation or compensation to you.

Miscellaneous

8.1 This Agreement is governed by the internal substantive laws of the state of Delaware without respect to its conflict of laws provisions. You expressly agree to submit to the exclusive personal jurisdiction of the state and federal courts sitting in the state of Delaware. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. Failure of CaseNexus to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against CaseNexus unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as otherwise expressly agreed in writing between you and CaseNexus, this Agreement (together with the Privacy Policy and any other legal notices published on the Website) constitutes the entire agreement between you and CaseNexus and supersedes all prior or contemporaneous agreements, whether written or oral, relating to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. This Agreement will inure to the benefit of our successors, assigns, licensees, and sublicensees. Any information submitted or provided by you to the Web Site might be publicly accessible. Important and private information should be protected by you. CaseNexus is not liable for protection of privacy of electronic mail or other information transferred through the Internet or any other network that you may use.

8.2 Force Majeure: CaseNexus shall not be liable for any delay or failure in performance caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, cyberattacks, pandemics, labor disputes, infrastructure failures, power outages, or third-party provider actions.

8.3 Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

8.4 Export Control Compliance: You represent and warrant that you are not located in, under the control of, or a resident of any country subject to a U.S. government embargo, and you are not on any U.S. government list of prohibited or restricted parties.

8.5 Customer List: Unless you notify CaseNexus in writing that you do not wish to be listed, CaseNexus may include your name and logo in customer lists, marketing materials, and investor communications, provided that your name and logo are displayed no more prominently than those of other customers.

8.6 U.S. Government Use: If you are a U.S. government entity or contractor, the Services and related documentation are "commercial computer software" and "commercial computer software documentation" provided with only those rights specified in this Agreement, as required by applicable regulations.

8.7 Survival: Any provisions of this Agreement that by their nature should survive termination (including confidentiality, ownership, warranty disclaimers, indemnities, and limitations of liability) will remain in effect after your access to the Services ends.

Refund and Cancellation Policy

In the event of early termination of our Services Agreement, Company will pay any Fees then accrued and payable for Services performed through the effective date of termination. Except as otherwise expressly provided in the Services Agreement, all Fees are nonrefundable. All amounts billed to Company will be expressed in, and Company will make all payments in, United States dollars. If Company believes that CaseNexus has billed Company incorrectly, Company must contact CaseNexus no later than sixty (60) days after the closing date on the first billing statement in which the error or problem appeared, to receive an adjustment or credit. Inquiries should be directed to CaseNexus's customer support department (admin@casenexus.us). Company will pay all amounts due without any set-off, counterclaim, deduction or withholding. CaseNexus may, at its option, apply money Company owes to CaseNexus against any money that CaseNexus then owes to Company. CaseNexus and Company will use good faith efforts to resolve any disputed invoiced amounts or charges.

Taxes: You are responsible for all taxes, duties, and governmental assessments associated with your use of the Services, excluding taxes based on CaseNexus's net income. If you are exempt from such taxes, you must provide CaseNexus with a valid exemption certificate.

Late Payments: Late payments may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. CaseNexus may suspend or terminate your access to the Services until all overdue amounts are paid in full.

Cooperation: You agree to provide CaseNexus with all information, access, and assistance reasonably required to deliver the Services. CaseNexus will not be responsible for delays, errors, or failures caused by your failure to provide such cooperation.

Third-Party Financing Options: CaseNexus may offer access to third-party financing providers, such as Affirm, Klarna, or Afterpay, to facilitate payment for certain Services. Any financing arrangement is solely between you and the applicable provider and is subject to that provider's terms, conditions, and approval process. CaseNexus does not guarantee approval for financing and is not responsible for any decision, delay, or disruption in service caused by the financing provider. CaseNexus does not share your personal data with financing providers; however, you may be required to provide personal and financial information directly to such providers when applying for financing.